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1. About CCOutdoorStore.com
2. Why Buy from CCOutdoorStore.com?
3. Contact Us
1. About CCOutdoorStore.com - Waterbury, VT
The CCOutdoorStore.com website started out as an online innovator 12 years ago in 1999. We strive to provide the highest quality outdoor gear from speciality brands that excel at what they do. We compliment this with excellent customer service based out of our retail operation in Waterbury, Vermont. Most orders ship from Vermont although at times partner warehouses are tapped to improve delivery times and access to the widest selection of sizes and styles.
CCOutdoorStore.com is an independent family-owned and operated business located on Route 2-- a mile west from Waterbury village. Our offices and retail store are close to Waterbury Village, Stowe--the reknowned village and ski resort--and the Ben & Jerry's Visitor Center--Vermont's #1 attraction. The Green Mountain Club Visitor Center is also just down the road. This location allows us to conveniently serve backpackers using the nearby Long Trail and hikers climbing Vermont's highest peak: Mt. Mansfield. Our new location also allows us to serve more campers and visitors to Little River State Park -- one of Vermont's beautiful state parks. We strive to support consumers with a wide range of hiking, backpacking, and mountaineering gear for adventurers from the weekend hiker & camper to the extreme mountaineer.
2. Why Buy from CCOutdoorStore.com?
Why shop at CCOutdoorStore?
- Low prices, fast delivery, great service! We strive to maintain a winning combination of competitive prices, quick shipping, and first-class customer service.
- Price Matching on any item on our website. In addition to our low prices and great service, we will price match meet any competitor's price for any items in stock.
- Family owned and operated. Trust, honesty, ethics, and good morals are all very important to us, and we run our business every day with these beliefs in mind.
- We put our money where our mouth is. We believe a big part of great service is making things easy on the customer, so we maintain 100% responsibility for the order, packaging, contents, shipment, and anything else, until the customer says that they are holding their new gear! Our Reliability statement gives you all the details.
- Your privacy is very important to us. Our Privacy Policy protects your private contact/email and billing information and we do not share it without your permission.
- We are as green as we can be! Our business is built on our love for the outdoors, and we all need to do our part to take care of it and keep it clean. We favor brands that are like-minded and stock recycled products when available. We also rely on email as our primary means of communication with our customers and we use as little paper as possible in our daily business.
3. Contact Us
We've anticipated most of your customer service and ordering related questions in our extensive Help Center, consisting of detailed FAQs (Frequently Asked Questions). You can find most answers there!
Please feel free to contact us through our CONTACT FORM. We strive to respond to inquiries promptly during Regular Business Hours
You can also visit our Vermont store at 438 US Route 2 Waterbury, VT during CLICK HERE for retail hours of operation and directions.
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